Royal Marines Association North Devon


How to find What You Want To Know

Items in Order 1st item first.  Scroll down items to find what you need.

1. Branch Support Officers and Proceedures

2. To Provide Enduring Support to the Whole Corps Family

3. The Provision of Managable Hope

1. Branch Support Officers and Proceedures:

We have 3 Support Officers in the Branch who have all been trained as Voluntary Support Officers by the RMA at CTC.  They are the first line of contact and will be able to assess the

requirements, give support and know how to escalate the requirements.


In the event of someone needing support, whether it is you or you hear of someone – the FIRST POINT OF CONTACT should be to the Branch Support Officers as they are trained to deal

with the situation and are able to escalate it to other agencies including Central Office, SSAFA and the RBL.

Contact Numbers are as follows:

Bruce White – 01271 346611 – Primary Contact

Rev Phil Waites – 07812 366483 – Primary Contact

Sue Rowe-Hannen - 0781 4669492 - Primary Contact

Mac Grenney - 07565 520030 - Secondary

John Peel – 01237 477438   Mobile: 07845989377 – Secondary Contact

WO2 Phil "Jacko" Jackson Mobile: 07821448043 – Secondary Contact

Derek Sargent – 01237 475999   Mobile: 07868 728688 – Secondary Contact

2. To Provide Enduring Support to the Whole Corps Family.

For the majority of us, there comes a time in our lives when we need a little extra support and assistance. The challenges we may need to address can relate to a wide range of welfare and life style related issues. The first question you may have to face is “whom do I call to get help”? With over 2000 individual registered Service Charities to choose from, making the correct choice of agency can be quite a daunting task. For Members of the Royal Marine Family, the starting point is to contact the organisation that provides the bespoke response for all Veterans welfare needs. The organisation in question is the “Royal Marines Veteran Support” (RMVS) which is an integral part of the Royal Marines Association.

They can ensure that if they can’t fix the problem, they will almost certainly know someone who can!
For many years the Royal Marines have been the lead organisation for providing trauma support and sign posting for its serving personnel. The concept of providing peer delivered support to Royal Marines involved in traumatic events was called “Trauma Risk Management” or “TRiM” for short. After 18 years of successful application of the TRiM concept, it was decided in 2013 to adapt TRiM to enable it to assist Royal Marines Veterans and their immediate families.
It was initially named “TRiM for Veterans”, but was more commonly abbreviated to ‘T4V’. The ‘T4V’ Project was originally conceived as a tool to assist Royal Marine Veterans who were suffering from a range of differing ‘Post Traumatic Injuries’ (‘PTI’s). The primary aim of the T4V Project was to engage with the Veteran and direct him to an agency that could provide the level of treatment to meet their specific needs. However, we quickly realised that the Veterans needs were far wider and more complicated than we initially suspected. To meet these need’s, a number of organisational changes were introduced. The result was that on the 1st of October 2014 the “T4V “title was discontinued and the organisation became known as the “Royal Marines Veteran Support”. It became a full part of the Royal Marines Association (RMA) and remained financially supported by the Royal Marines Charitable Trust Fund (RMCTF).
Whilst the title and role of the organisation had changed, the Veteran Support Officers (VSO’s) who make up the RMVS, learnt new skills and became extremely competent ‘veteran case workers’. The 120 Staff are all volunteers and have a strong connection to the Royal Marines either having served or have a Corps family connection. Our VSO’s are not trained as clinicians or counsellors but they are trained to recognise the nature of the Veterans difficulties and sign post them to the appropriate support organisation.
As touched upon, we found that the stressful combat related issues faced by RM Veterans are eclipsed by a large number of other demanding areas. For the vast majority of their problems are as a result of coming to terms with the challenges of aging and coping in the civilian environment.
Below, is a list of some of the matters that Veterans deal with (in common with their civilian counterparts) on a regular basis:
• Accommodation Issues • Mental health problems • Dementia, strokes, heart and general poor help • Marital and relationship issues • Finding employment • Financial problems • Misuse of alcohol • Anger issues • Repatriation of deceased RM Veterans • Bereavement and funeral issues
These are just a few of the subjects we are called upon in order to assist our Veterans and their families. Our primary objective remains unchanged from the ‘T4V’ days. Simply put, it is to “Engage – Befriend –Signpost”. We will direct the Veteran to the most appropriate support agency with the minimum of fuss and delay. Often, when immersed in a crisis it becomes quickly apparent that you have a problem, finding the answer to that problem can sometimes seem insurmountable. VSO’s have the experience and training to enable them to provide the solution to your particular problem.
Getting assistance from the RMVS is extremely straight forward. If you call us or Email us, the details and the nature of the call will be dealt with in strict confidentiality. Referral is not restricted to the Veteran or their immediate family. Friends, neighbours, social workers or GP’s who are concerned about the needs of a Royal Marine Veteran should not hesitate to call us.
The main contacts for receiving and dealing with assistance calls are:
Wendy Sheen Welfare & Grants Officer Royal Marines Benevolent Fund E: [email protected] T: 02392 651519 M: 07885466754
Cameron March MBE Principal Veteran Support Officer E: [email protected] T: 02392547213 M: 07860943002
Both are located at
RMA Central Office HMS Excellent, Normandy Building Whale Island, Portsmouth PO2 8ER T: 0239265151
3. Provision of Managable Hope:

For many of our Royal Marine Veterans they have been required to live and work in a variety of stressful environments. Exposure to these events can place a number of emotional effects on us. Some of the effects are quickly recognized and by virtue of our training and personality we are capable of dealing with them. However, some effects, which can affect our mental health, are more discrete and insidious. As such, they are harder to recognise and predict. As time goes on they can become more challenging to deal with. They can seriously    effect how you
interact with family, friends and colleagues. In cases such as these, some professional help and assistance may be required.
The Royal Marines Support Network (RMSN) and the Royal Marines Benevolent Fund RMBF), which are both Agencies of the Royal Marines Association and funded the Royal Marines Charity, recognise the issues outlined above and have worked extremely hard to produce a Psychotherapy Protocol, which provides safe and practical assistance to RM Veterans who are suffering from mental health issues.
The Protocol It is called the “Veterans Referral Plan” (VRP). The primary aims of VRP are predicated on getting the Veteran Client into a therapeutic placement with the minimum of delay, providing it at a location to which the Veteran Client has reasonable access and making provision for the Veteran Client to be treated by a trained psychotherapist (not a counselor or a coach) who is listed on the relevant “Professional Qualifications Register”.
At this juncture it may be useful to outline how the VRP will unfold when therapeutic assistance is requested:
• Assistance can be requested by calling Royal Marines Association (RMA) Welfare Team on 023 9265 1519 or Emailing us on the RMA website “Welfare Referral Form”. Another option is to call (during working hours) and seek advice from Cameron March, Principal Veteran Support Officer on 078 6094 3002
• There will be an initial period of time when assessment forms have to be processed. The forms are kept to a minimum, but they are important and must be completed before therapy can be considered.
• Cameron March or a RMSN Support Officer will visit or call the prospective Veteran Client to discuss whether therapy is the appropriate intervention for the applicant.
• Once these preliminaries are successfully completed, the “Clinical Case Manager” selects a suitable psychotherapist from the relevant professional Register. The selected psychotherapist is required to have at least 5 years general therapeutic experience plus have experience in specific mental health issues (trauma, anxiety, bereavement, depression etc.). The Clinician is also required to sign a “Memorandum of Understanding” outlining the requirements for reviews, numbers of session etc.
able HopeThe treatments that are offered Eye Movement Desensitisation and Reprocessing (EMDR) & Trauma Focused Cognitive behavioural therapy (CBT)
• (CBT) are fully endorsed and approved by the National Institute for Health and Care Excellence (NICE)
• Treatment is provided in tranches of 10 x 1 hour sessions. Normally, on a once a week basis. Currently, we work on a maximum of 30 sessions, but ‘in extremis’ this can be reviewed on a case-by-case basis.
• At the 7th session of each tranche, a clinical review would take place between the Clinical Care Manager and the Therapist to determine the future needs of the Veteran client.
• What is said between the Veteran Client and the therapist is totally confidential. No case notes or a running case commentary would be requested by the RMSN nor would it be provided the Therapist
• On completion of the therapy, for the ensuing 6 months, the Veteran Client would be allocated a dedicated RMSN Support Officer. The Veteran Client would revisit their therapist for a 6-month Mental Health check up and review
• Our target is to get the Veteran into clinical assessment and therapy within 15 working days following completion of the initial paperwork.
• The Royal Marines Benevolent Fund will meet the cost of the therapy.
Not all challenges occur in battle, mental health issues at home can arise that if left unchecked can radically change your life.
For many, their ‘immediate action’ (‘IA’) is to say; “I can sort this out myself”. My experience of over 20 years of working with Post-traumatic stress disorder (PTSD) sufferers is to say that; ‘perhaps you can, but do not discount help when it is offered”.
As many have found out before you, assistance from a trained mental health professional can make a marked improvement to the quality of your life and allow you to be a much nicer person to those who love and care for you.
For more information contact: T: 023 9254 7213 E: [email protected]